About this exercise

This exercise aimed at validating new procedures for the NATS London ACC, a multi-sector planner operating environment (1 Planner and 2 tactical Controllers (1P-2T)), with an emphasis on identifying roles and responsibilities.

Results

• Improved situational awareness and task sharing;
• Reduced workload per flight because of less need for tactical intervention and increased controller productivity through automatic calculation of optimal arrival sequences and coordination support;
• Improved capacity due to reduced ATCO workload and better distribution of workload among ATCO teams;
• Improvement in ability to resource to demand, providing significant reduction in costs associated with staff overheads.